Order Processing
Standard products are normally prepared after order confirmation. Customised products require additional production time because each item is printed for the customer. Processing estimates shown during checkout are indicative and may vary during high-demand periods.
Delivery
- Delivery availability and charges are calculated for the address entered during checkout.
- Tracking details are shown on the Track Order page when they become available.
- Delivery timelines may be affected by weekends, public holidays, courier delays or inaccessible locations.
- Please provide a complete address and reachable mobile number to avoid delivery delays.
Damaged Or Missing Parcels
If a parcel arrives damaged, incomplete or visibly tampered with, contact customer support promptly with the order number and clear package photographs.